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Latest Reviews

297 reviews from workers across Jamaica. Newest first.

16 new this week

Read the full review of Optimum
OptimumJul 2026
BPO / Call Centre
5/5Would recommend

Experienced staff · Current employee · Full-time

What they liked

The team, flexibility, benefits and company culture.

What was challenging

As an agent, it might be a bit challenging due to the customers and high call volume but I found it to be manageable before I was promoted.

Their advice

Bend your mind to your condition. It's an entry level position which means you have to start from scratch but there are promotions. Do your work, come to work and apply to everything all when you don't quality. You started in the phone but that doesn't mean you have to stay there.

Good payGood benefitsMy work is appreciated
Read the full review of Pan Jamaica Group
Banking, Finance & Insurance
5/5Would recommend

Experienced staff · Current employee · Full-time

What they liked

Excellent environment Company push you to achieve more Supporting team

Their advice

Come and enjoy

Communication could be clearerManagement could be more respectfulManagement could be more supportive
Read the full review of Optimum
OptimumJul 2026
BPO / Call Centre
5/5Would recommend

Current employee · Full-time

Good payGood benefitsManagement is supportiveManagement is respectfulClear communicationPositive team culture
Read the full review of Optimum
OptimumJul 2026
BPO / Call Centre
5/5Would recommend

Manager · Former employee · Full-time

What they liked

Team spirit, great staff engagement and benefits

What was challenging

Had no challenges.

Their advice

Come to work on time and when scheduled. Be open to learning and growing you can make money.

Management is supportive
Read the full review of JMMB Bank (Jamaica)
Banking, Finance & Insurance
5/5Would recommend

Experienced staff · Former employee · Full-time

What they liked

The vibes! JMMB was an all around fun place to work. The vision of love was felt.

What was challenging

Things can sometimes feel a little all over the place. It may have changed by now.

Their advice

Participate in work events, get to you know your co-workers and always keep it professional.

Good payGood benefitsManagement is supportive
Read the full review of CB Group
CB GroupJul 2026
Agriculture
4/5Would recommend

Experienced staff · Former employee · Full-time

What they liked

Great culture!

What was challenging

The path to growth sometimes seemed unclear.

Their advice

Have a positive attitude and immerse yourself in all aspects of the business. CB group is a great training ground.

Good payGood benefitsMy work is appreciated
Read the full review of Conduent
ConduentJul 2026
BPO / Call Centre
4/5Would recommend

Experienced staff · Former employee

What they liked

Great organization for a young professional. Vibrant culture, good training and exposure the best practices.

What was challenging

Heavy off-shore regulation can cause decision making to be slow in certain situations.

Their advice

Took good note of the processes and procedures as it provides a good arsenal of transferable skills.

Good payClear communicationGood teamwork
Read the full review of National Commercial Bank
Banking, Finance & Insurance
3/5Would recommend

Experienced staff · Former employee · Full-time

What they liked

The benefits were great!

What was challenging

The workload requires long working hours to achieve. It's also.a very cut throat environment.

Their advice

Make strategic alliances, cover your bases well, doxument everything and have an investigative mindset.

Good benefitsGood payManagement could be more supportive
Read the full review of IBM Jamaica
IBM JamaicaJul 2026
Technology
3/5Do not recommend

Experienced staff · Former employee · Full-time

What they liked

Flexibility

What was challenging

Workload at times

Their advice

Learn what you can and leave

Pay could be betterBenefits could be betterManagement is supportive
Read the full review of KPMG Jamaica
KPMG JamaicaJul 2026
Professional Services
3/5Would recommend

Supervisor · Former employee · Full-time

What they liked

The company is seen as reputable and one other employers would be impressed by.

What was challenging

The structure or business model. The work is manageable but rudimentary so it’s easy to get bored and feel stuck.

Their advice

This is a good place for entry level and those one their way to senior leadership. It should not be somewhere you see as building as lifelong career but rather a good pathway towards that. Do 3 years max and then leave

Pay could be betterBenefits could be betterManagement could be more supportive
Read the full review of JN Group
JN GroupJul 2026
Banking, Finance & Insurance
3/5Would recommend

Manager · Current employee · Full-time

What they liked

The flexibility

What was challenging

The strategy of the company/department

Management is supportiveManagement is respectfulCommunication could be clearer
Read the full review of JMMB Bank (Jamaica)
Banking, Finance & Insurance
4/5Would recommend

Experienced staff · Former employee · Full-time

What they liked

The environment.

What was challenging

Workload.

Their advice

Don't drink all the kool-aid.

Good payGood benefitsManagement is supportive
Read the full review of Conduent
ConduentJul 2026
BPO / Call Centre
5/5Would recommend

Entry level · Former employee · Full-time

What they liked

Team work and consistent training and review.

What was challenging

Limited flexibility and high penalties

Their advice

Lookout for excellent team work

Good payManagement is supportiveGood teamwork
Read the full review of Optimum
OptimumJul 2026
BPO / Call Centre
4/5Would recommend

Entry level · Former employee · Full-time

What they liked

They are always trying to have events to keep employees happy

What was challenging

The strict schedule and call volume was impossible

Their advice

Focus on the reason you started working there and you will survive

Good payGood benefitsManagement could be more supportive
Read the full review of PwC Jamaica
PwC JamaicaJul 2026
Professional Services
4/5Would recommend

Experienced staff · Former employee · Full-time

What they liked

Loved working here. Even when I left for possibly growth and experience elsewhere, I was still willing to go back to PwC, if given a good growth opportunity.

What was challenging

Sometimes Senior Leaders and Partners can be condescending. Favoritism was also pretty evident.

Their advice

Go in and be willing to grow and learn.

Good benefitsPay could be betterManagement is supportive
Read the full review of Fusion CX
Fusion CXJul 2026
BPO / Call Centre
1/5Do not recommend

Experienced staff · Current employee · Full-time

What they liked

The Money

What was challenging

The people and management

Their advice

If you wanna grow in the company, u have to be friends with the supervisors… or it’s never gonna happen

Good payBenefits could be betterManagement could be more supportive
Read the full review of Conduent
ConduentJul 2026
BPO / Call Centre
3/5Would recommend

Entry level · Former employee · Full-time

Pay could be betterBenefits could be betterJob feels stableReasonable working hoursLimited room to grow
Read the full review of PwC Jamaica
PwC JamaicaJul 2026
Professional Services
3/5Do not recommend

Entry level · Former employee · Full-time

Pay could be betterManagement could be more supportivePositive team cultureGood teamworkRoom to growManageable workload
Read the full review of Students Loan Bureau
Government & Public Sector
3/5Would recommend

Experienced staff · Current employee · Full-time

What they liked

Work Environment is nice, office is new and nice. The benefits are not alot but it's more than most government places.

What was challenging

Management is not so open to communication. Person's here are not qualified for their role and feel threatened by new ideas especially some in top management.

Their advice

Training is limited, I'd suggest learning what you can outside the workplace, do not get too complacent.

Good payBenefits could be betterManagement could be more supportive