The team, flexibility, benefits and company culture.
What was challenging
As an agent, it might be a bit challenging due to the customers and high call volume but I found it to be manageable before I was promoted.
Their advice
Bend your mind to your condition. It's an entry level position which means you have to start from scratch but there are promotions. Do your work, come to work and apply to everything all when you don't quality. You started in the phone but that doesn't mean you have to stay there.
The company is seen as reputable and one other employers would be impressed by.
What was challenging
The structure or business model. The work is manageable but rudimentary so it’s easy to get bored and feel stuck.
Their advice
This is a good place for entry level and those one their way to senior leadership. It should not be somewhere you see as building as lifelong career but rather a good pathway towards that. Do 3 years max and then leave
Pay could be betterBenefits could be betterManagement could be more supportive
Loved working here. Even when I left for possibly growth and experience elsewhere, I was still willing to go back to PwC, if given a good growth opportunity.
What was challenging
Sometimes Senior Leaders and Partners can be condescending. Favoritism was also pretty evident.
Their advice
Go in and be willing to grow and learn.
Good benefitsPay could be betterManagement is supportive
Work Environment is nice, office is new and nice. The benefits are not alot but it's more than most government places.
What was challenging
Management is not so open to communication. Person's here are not qualified for their role and feel threatened by new ideas especially some in top management.
Their advice
Training is limited, I'd suggest learning what you can outside the workplace, do not get too complacent.
Good payBenefits could be betterManagement could be more supportive