Banking, Finance & Insurance
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
my coworkers
- What was challenging
management
Pay could be betterMy work is often overlookedManagement could be more respectful
Latest Reviews
297 reviews from workers across Jamaica. Newest first.
16 new this week
Banking, Finance & Insurance
4/5Would recommend
Experienced staff · Former employee · Full-time
- What they liked
The pay and benefits were good.
- What was challenging
Work was disregarded, promotion was sabotaged. Heavy workload and you are constantly expected to take on more.Sometimes doing the job of 2 people.
- Their advice
Socialize with peers outside of your department so that you will be able to grasp opportunities for advancement. Save and invest so that you will have resources if you are let go.
Good payGood benefitsManagement could be more supportive
Banking, Finance & Insurance
4/5Would recommend
Experienced staff · Current employee · Full-time
- What was challenging
The workload is high and you're pushed to do even more.
- Their advice
Be prepared to learn fast while on the job. Learn to ask the right questions of everyone especially customers if you will be interacting with them. Take your lunch break and disconnect fully at the end of every work day. There will always be more work.
Good payGood benefitsManagement is respectful
Logistics & Transport
3/5Do not recommend
Experienced staff · Current employee · Full-time
- What they liked
Governed environment, so there is stability in the job. Also, the little civil servant"perks" available eith companies are able to be accessed.
- What was challenging
The time taken to get things approved, done, reviewed... anything that requires management to make a decision will be done very slowly. Additionally, the workload has become intensive as whenever the purview of the organisation expands, so does the workload and currently, the positions have not kept up with workload.
- Their advice
Be sure about your ability to push through mediocrity and try your best to make as many friends as possible. Perceived friendship makes the job much easier.
Pay could be betterBenefits could be betterManagement is supportive
Manufacturing
5/5Would recommend
Experienced staff · Former employee · Full-time
- What they liked
Great culture, staff wellbeing is prioritized.
Good payGood benefitsManagement is supportive
Banking, Finance & Insurance
4/5Would recommend
Experienced staff · Current employee · Full-time
- Their advice
Pay is among best in the country. Expect heavy workload. Uncertainty re job security.
Good payGood benefitsManagement is respectful
Manufacturing
1/5Do not recommend
Current employee · Full-time
- What they liked
Connecting at Vibes.
- What was challenging
Poor leadership decisions and poor accountability
- Their advice
Pray
Good benefitsGood payManagement could be more supportive
Retail
3/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
Good team work
- What was challenging
Working other roles in which I was not being paid or compensated for.
- Their advice
Have firm boundaries
Benefits could be betterPay could be betterManagement is respectful
Retail
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
I was happy that I could have left with my sanity.
- What was challenging
Management is a dictatorship and humiliation is an everyday affair. Your mental state have to be as strong as iron to deal with the job
- Their advice
Don't work here even if you desperate
Pay could be betterBenefits could be betterManagement could be more respectful
BPO / Call Centre
1/5Do not recommend
Experienced staff · Current employee · Full-time
- What they liked
Nothing
- What was challenging
The work is Very HEAVEY
Pay could be betterBenefits could be betterManagement is supportive
BPO / Call Centre
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
I love the environment and the culture that it had.
- What was challenging
Too carry news and kiss ass to get position in the place.
Pay could be betterManagement could be more respectful
BPO / Call Centre
3/5Do not recommend
Entry level · Current employee · Full-time
Pay could be betterBenefits could be betterManagement could be more supportiveManagement is respectfulCulture could be strongerLimited room to grow
Telecommunications
3/5Would recommend
Experienced staff · Former employee · Contract
- What they liked
The benefits were good and the WFH flexibility as well as the working environment.
- What was challenging
No clear direction. An obvious segregation between external contractors
- Their advice
Stay here for no more than 2-3 years. If after that period of time a promotion or career upgrade hasn't been discussed/promised. Move on
Good benefitsGood payCommunication could be clearer
BPO / Call Centre
3/5Do not recommend
Entry level · Current employee · Full-time
- What they liked
I like the pay. The base pay and incentives are among the highest in the BPO sector. You are able to save and see your money.
- What was challenging
There is no clear communication. Clients, supervisors and managers have no respect for agents, when we are the back bone of the company. There are no engagements to boost morale. The bathrooms are dirty and often don’t have any water. There is a severe problem with leaders communicating information over to us. Also, you do NOT get payslips in your email. You have to be going back and forth with so called HR for months to get just one payslip.
- Their advice
If you are able to use this as a stepping stone to something better, do it ! Dont settle.
Good payCommunication could be clearerManagement could be more respectful
BPO / Call Centre
1/5Do not recommend
Entry level · Former employee · Full-time
- What they liked
I had one excellent manager who treated the team like people and not statistics. I had him for 2 months. He was 1 of 4 managers I had.
- What was challenging
Everday I went to work, I was scavenger hunting for equipment to do my job. There were always at least 2 pieces of equipment from the stations missing. One of the pieces was always a headset. The chairs were always broken, which means I didn't have proper support for my neck and back for 8 hours. I would be lucky if I could find a computer station that functioned.
- Their advice
Don't consider the job. Go literally anywhere else.
Pay could be betterBenefits could be betterManagement could be more supportive
Tourism & Hospitality
2/5Do not recommend
Experienced staff · Current employee · Full-time
- What they liked
Site visit which are done once in awhile
- What was challenging
Requesting time to do something personnel or the interrogation you have to go through when you call in sick
- Their advice
Don't apply. Runnnnnn
Pay could be betterBenefits could be betterManagement could be more respectful
BPO / Call Centre
1/5Do not recommend
Experienced staff · Current employee · Full-time
Pay could be betterBenefits could be betterManagement could be more supportiveMy work is often overlookedManagement could be more respectfulCulture could be stronger
BPO / Call Centre
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
Working from home but even so it’s still non beneficial
- What was challenging
Working at itel
- Their advice
Don’t settle for less. Even if you try to save working here it’s like your suffering yourself
Pay could be betterBenefits could be betterManagement could be more supportive
BPO / Call Centre
1/5Do not recommend
Entry level · Former employee · Full-time
- What they liked
Nothing
- What was challenging
Nothing
- Their advice
Do not apply if you want to die
Pay could be betterBenefits could be betterManagement could be more respectful
BPO / Call Centre
2/5Do not recommend
Former employee · Full-time
Communication could be clearerManagement could be more supportivePay could be better